Privacy Policy

Privacy Policy

Information Collected:
Storage Contracts are kept for the duration of the storage period, which record
Names, addresses, e-mails addresses and contact telephone numbers. Once the contract has ended
the storage contracts are shredded.

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site, therefore, transmission is at your own risk. Once we have received your information, your data is processed securely by H. Burtwistle & Son Incorporating First Class Storage.

Processing Of Information
Information which we process may include:
a) Customer details including first name, last name, telephone numbers, e-mail address, VAT and
Company registration details.
b) Financial details, including bank account details, for customers who pay by BACS or Direct Debit.

How We Use Your Information
a) To carry out our obligations arising from any contracts entered into between you and H. Burtwistle & Son Incorporating First Class Storage.
b) To ensure that content from our site is presented in the most effective manner for you and for your computer.
c) To notify you about any relevant changes to H. Burtwistle & Son Incorporating First Class Storage products and services.

Who We Process Information About
We process personal information about:
a) Customers
b) Suppliers
c) Service Providers
d) Any Enquiries made

How We Collect Information
a) E-mails sent to storage@firstclassstoragethorne.co.uk and storage@burtwistle.com.
b) Enquiries completed via the contact forms on firstclassstoragethorne.co.uk.
c) Phone calls to H. Burtwistle & Son Incorporating First Class Storage.
d) Customer Storage Contracts.
e) Supplier Orders made.
f) When you use firstclassstoragethorne.co.uk and visit our Facebook Page we use cookies and similar technologies to track and record your activity.
g) Through 3rd parties such as analytics and advertising providers including Google and Facebook, both of which are based outside of the EU.

Who We Share the information With
We do not share or disclose any personal information without prior consent other then the purposes
specified in this notice or to facilitate the processing of orders, requesting of quotations and arranging
deliveries or where there is a legal or contractual requirement. Some information is held by a local
buying group called Woldmarsh.

Also information could be shared with:
a) Employees, past employees and prospective employees
b) Suppliers
c) Training Bodies
d) Credit Reference Purposes
e) Debt Collection Agencies
f) Central Government
g) Police Forces and Security Organisations
h) Our IT systems and administration provider
i) Our marketing provider

Safeguarding Measures
We take privacy very seriously and take reasonable measures and precautions to protect and secure
any personal details. We try to ensure any personal information is protected from any unauthorised
access, disclosure or destruction. As a security measure we have firewalls, anti-virus software, data encryption and password protection.

Your Right To Be Forgotten
If you wish for your personal data to be deleted from our records please email storage@firstclassstoragethorne.co.uk.

Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page.

Contacting First Class Storage and H. Burtwistle & Son
If you have any questions or comments about this privacy policy, you wish to update your personal information may hold about you or to request to be forgotten, please email to storage@firstclassstoragethorne.co.uk or to protect the rights, property, or safety of us or any of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Company Address
First Class Storage and H. Burtwistle & Son
Causeway Farm Yard
Mooredges Road
Thorne nr Doncaster
South Yorkshire
DN8 5RY